Founded in 2019, their purpose is to help people live happier, healthier, and more fulfilling lives by improving what they put into their body.
Once the business took off, customer service tickets increased. After taking care of the operations required to run a fast growing company, Chase would sit down every evening to answer customer tickets. For hours. It was tough, taking over his weekend, and just not a good use of his time.
Starting with just one, they now have three Growth Assistants (GAs) working full-time for Avantera. Chase is loving his GA team, the scalability of it, and how efficient it is on the cost side. He got his evenings (and weekends!) back. And now he can focus on the high- value tasks to grow Avantera further.
Long story short: Customers were happier. Issues (where is my order?!) were answered quickly. And the founders don’t have to stress about customer support anymore. Bottom line: Avantera is saving a lot of money by leveraging
global talent through GrowthAssistant.